WiseLeader was asked to work with an IT team that had low levels of trust, problems with communication, and was operating in a silo environment.
Leaders needed to become strategic partners with the business units and bring greater IT advantage to the organization.
The goal was to get the leaders to their next level of leadership.
They wanted to:
- Think and work more strategically,
- Work together more effectively
- Make better use of each other’s strengths and talents
- Change the culture from a silo environment to one of collaboration.
These leaders were busy. They needed a real time leadership development program that would build their confidence, increase their skills and offer them a way to use their business challenges to increase trust and collaboration.
WiseLeader worked with them for a period of six months using a combination of leadership coaching, training and facilitated sessions to achieve the goal.
Here are the results.
Quantitative Results from IT Team Leaders Working with WiseLeader
Participants rated each outcome on a 5 point scale with 5 being high and 1 being low.
Outcomes included:
- Effectively giving and receiving feedback
- Initiating candid conversations
- Designing shared solutions to problems
- Thinking & working strategically
- Collaborating with colleagues
- Confidence in handling conflict with each other
- Ability to work together more effectively
- Ability to ask for and receive help
- Ability to use each others’ strengths
As a result of their leadership development work with WiseLeader, team members reported:
- The chemistry of the team is much better. We have emphasized how we can support and contribute to the team and each other individually.
- More open communications.
- More informal collaboration.
- More honest feedback.
- People are happier with their work and see that their problems are occurring elsewhere, so they can leverage others’ solutions.
- Better collaboration with other team members, as well as better dealing with customers.
- "I am more confident in my value and contribution to the team and organization. I was working often in a vacuum and now can see how I can tap others for help and more importantly assist other managers to run their operations and work together with strategy planning.
- I better use other managers and within my own work group have started to better align our needs with the existing staff’s skill and interests.
- I can be more honest with myself and accept that I don’t know everything.
- A lot can be learned by doing this.
- I feel more empowered beyond ordinary “lip service,” and have therefore taken more decisive actions in both my own sphere of inference, but also outside of it both to decide/advise and also to give council.
- Focus more on communicating objectives than prescribing tactics.
- Allow self and others to take risks: experience failure and learn from the experience.
- Listen more.
- More accepting of imperfect outcomes.
- I go to my partners more often for advice and their perspective.
- I also absorb feedback, think through and respond with a well thought out response.
- I am much more conscious of my communication techniques and work hard to improve my listening skills.
- I am more aware of and open to alternate solutions/options.
- I seek the counsel of my peers and offer support.
